1. My Application is not logging on.

You are not connected to the internet/network, therefore your application is not autenticating. Please make sure your TV box is connected to the internet. Verify you have an IP address in the same class as your router and go to the browser and see if you can get online to any web address. If still no go, exit out to home page and power off/on the IPTV box.

2. My stream is not playing.There is no report that stream is offline or can't be found. It's just buffering continuously.

Some streaming addresses are changed during the day, however the application should read the new addresses. Please exit and re-enter the channel. In other instances some shows are blocked by global ISP and are only playing in Romania. Please review back later.

3. I have audio but not image

The bandwith for image is larger. Exit and renter the channel. Or change channel then come back, this should refresh and reload the stream.

4. My stream is stopping, then restarting in few seconds.

The stream is probably buffering. This can happen often in the first minutes of the play and also during the play if your download speed is under the stream speed. Run a speed test to capture the speed and if you are on a low speed, turn off/on the IPTV box.

5. What are these channels marked as VPN?

Some add-ons like TVR Plus or Voyo are only running in Romania. VPN connection will allow you to connect to a VPN server in Romania and simulate a Romanian IP address. The application should now run. Cyber Ghost 5 VPN has a free and also paying version. You will need to connect to VPN first, then open the application or streaming channel you want to watch. In general in the category that needs VPN you will find a link to Cyber Ghost VPN app.


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